Distance Learners: Getting Computer Help

If you need assistance using your computer to access a SUNY New paltz course or to complete an assignment, some help is available.

We also provide links to our favorite Help guides for the software you might be using to complete your course's projects.

Sojourner Truth Library Technical Help

• Call the Library Information Desk at (845) 257-3710
• Problems accessing our databases? Check this first
• Help with ILLiad

Help with New Paltz-Specific hardware and Software

• Academic Computing HELP page
• Help with Blackboard, mynewpaltz, registration and more: Student Help Desk
• Your NPCUID: Academic Computing
• lab locations on NP campus
• Network status and announcements regarding NP network

Sites to Help diagnose your home computer issues (NOTE: not endorsed by the library or by SUNY New Paltz)

• PC magazine solutions column. Searchable
• MS Help page
• The Tech Support Guy forum
• Indiana University IT knowledge base
• The Apple Knowledge Base

Browser help sites

• Netscape
• Firefox and Thunderbird
• Microsoft IE 7 Support>

Help with MS Office applications

• Microsoft MVP site 1" | Site 2
• Microsoft Word Help site

Plugins and Viewers

• Adobe Acrobat Reader
• Microsoft Office viewers and plugins
• Macromedia Flash and shockwave players
• Mozilla Firefox plugins & add-ons
• Mac plugins and players
• [advanced] Plugin.com