Library Tech Pages
Every public station has three primary printers installed and our printers have a numbered sign on top, Printer 1, 2, or 3. You can choose between these printers at the top of the print dialog box in most programs.
Release your print jobs
The campus uses the PaperCut Print management system and you have to go to the PaperCut web page to release your jobs before they print. In the library we put several "Print Job Release" shortcuts on each PC on the Desktop, Taskbar, and Start Menu. Inside PaperCut go to the link "Jobs Pending Release" and print or cancel any print job.
Fix Common Printing Problems
The Repair Printing Shortcut Fixes Multiple Printing Problems
The Repair Printing shortcut can be found on the Desktop, the Windows Task bar and in the list of programs available when you click the start button. Repair Printing can fix several kinds of printing problems.
- If the PC tells you no printers are installed click it & login when asked and printers magically appear.
- If print jobs never appear in Papercut because network login did not work; Click it and login and in a couple minutes they are there.
- If you get an error that causes printing on the PC to crash. Click it login and the printing restarts.
PROBLEM: How Can I print in color
FIX / TIP: The Student help desk has a color printer
The campus student help desk has a color printer and you can print color documents over there. Even better you can set up their color printer on your own laptop using the wireless network. This link has introductions for setting up wireless printing for the student help desk printer. Campus Wireless Printing Instructions
PROBLEM: My PDF document does not print or prints only a few pages
FIX / TIP: Print As Image Option
In Adobe Acrobat click print and at the bottom of the print dialog box click the Advanced Button. At the bottom of advanced print setup select the Print as image button. Click ok and print the document.
PROBLEM: Only the top menu or side menu prints
FIX / TIP: CLICK ON THE PAGE BEFORE YOU PRINT
Always click on a blank area in the section of the page that contains what you want to print. Before you print. Heres why: Many pages are broken down into sections called frames and the browser will not know what frame you want to print unless you click on it first.
PROBLEM: My default printer is down or busy with a line around it.
FIX / TIP: SWITCH PRINTERS
Choose print from the file menu and when the print dialog pops up choose the other printer from the printer name box at the top.
PROBLEMS: The web browser crashes when I load or print a document
The page does not look right on the screen
The browser tells me I need a plug-in
FIX / TIP: SWITCH TO THE OTHER BROWSER
All stations have Mozilla Firefox and MS Internet Explorer browsers. If one does not like the page or document the other might do better. You can copy the web address from the top of one web browser and paste it into the address box of the other and you might be able to get directly to where you left off.
PROBLEM: Where are my print jobs in the queue?
FIX / TIP: TRACK YOUR PRINT JOBS
You can track your print jobs in the print queue by clicking on the shortcut to your printer on the desktop of each PC. Under the Owner section you will see your login name on all your jobs.
PROBLEM: PowerPoint and printing and more than one slide per page.
FIX / TIP:
Do not click the printer icon in Power Point instead go to the File menu or the Office button and choose Print. At the bottom of the print dialog box in the Print What: box choose Handouts then on the right choose between 2 to 6 per page.
TIP: Choosing 3 per page gives you note taking space on the right.
Print Multiple pages per sheet in Word
Click on the office button and then click print. At the bottom of the print dialog on the right choose "Pages Per Sheet"
Print Multiple pages per sheet in PDF
Click the print button and half way down on the left use the "Scaling" drop down box and choose multiple pages per sheet. Then set how many and see if it works in the preview window.
PROBLEM: The web browser window has no print button
FIX / TIP:
Hold the CTRL key and hit the letter P to bring up the print dialog.